Can’t Select Payment Option on IE9 Magento Onepage Checkout

Thursday, 8. September 2011

My client reported this strange behaviour on IE9 that happens when a customer tries to checkout using onepage checkout on Magento.

What was happening in this case was when a customer is going through the checkout steps, they select the shipping method fine but when they click to go to choose the payment method, IE9 was automatically refreshing the page and take them back to the first step again!

After a bit of head scratching and testing, came to realise two issues where noticeable on this case:

1) There was a Javascript error in one of old files. So I fixed that

2) The always saviour boiler plate stuff! I noticed the site was missing the compatible quirk so I thought I should give it a try..

<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta http-equiv="X-UA-Compatible" content="IE=8"/>
<meta http-equiv="X-UA-Compatible" content="IE=7"/>
.....

3) Finally, cleared Magento cache, tried the checkout again.. and Whallah! it fixed it!

It worked for me and if you are experiencing the same problem you may want to give it a try.

Let us know if this helped you.

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